Last updated: 22 October 2026
About this policy
This Privacy Policy explains how Golf Central Pty Ltd, trading as Landers Pocket (“Landers Pocket”, “we”, “us” or “our”), collects, holds, uses and discloses your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This policy applies to all venues and services at the Landers Pocket precinct, 40 The Circuit, Brisbane Airport QLD 4008, including:
- 4 Pines at Landers Pocket
- Golf Central
- Landers Links Mini Golf
- Padel Brisbane
It also applies to our websites, including landerspocket.com.au, 4pineslanderspocket.com.au and golfcentralbne.com.au, and our social media channels.
We may update this policy from time to time as our business or legal requirements change. Any changes will be published on our website. We may also issue specific privacy notices for particular products, services, competitions or promotions.
Information we collect
The personal information we collect depends on our relationship with you, how we collect it and the services you request. It may include:
- Your name, gender, date of birth and contact details (such as email address, phone number and postcode)
- Payment details (such as credit or debit card details) provided when you purchase our goods and services
- Booking, event and order details, including dietary requirements and allergies you tell us about
- Membership, gift card and loyalty program details
- If you use our websites or apps: your geo-location, IP address, device ID or mobile number, and details of third-party sites you have accessed
- Golf performance and shot data recorded through our Toptracer bays, where linked to your account
- Photos, video or recordings taken on the premises (see “Photography and recording” below)
We only collect sensitive information, such as health information relating to allergies or dietary needs, where you provide it to us and it is reasonably necessary to deliver our services safely.
How we collect your information
We collect personal information when you:
- Use our services or purchase our goods
- Make, change or cancel a booking for a table, Play Bay, mini golf session, lesson, club fitting or event
- Buy or redeem a gift card or package
- Join a membership or loyalty program
- Subscribe to our newsletters or other communications
- Enter a competition or promotion, such as Nearest to the Pin
- Visit our websites, follow or message us on social media, or complete a survey
- Contact us or otherwise interact with us
We may also collect information about you from third parties, such as booking platforms, event organisers who book on your behalf, or our partners.
Third-party booking and service platforms
Some of our services are provided through third-party platforms, including SevenRooms (restaurant bookings), Mindbody (coaching, lessons and club fittings) and Toptracer (Play Bay technology and competitions). When you use these platforms, your information is also handled under that provider’s own terms and privacy policy.
How we use your information
We may use your personal information to:
- Provide and administer our goods and services, including verifying your identity, managing bookings and orders, processing payments and contacting you about your booking
- Plan and deliver events and functions, including catering for dietary requirements and allergies
- Run competitions, promotions and events, including contacting winners and announcing results
- Send you newsletters and other marketing communications, either ourselves or through third-party service providers
- Provide customer support and respond to your enquiries
- Train our staff and test our systems
- Maintain the safety and security of our guests, staff and premises, and meet our liquor licensing and legal obligations
- Carry out marketing and market research to improve our products, services and marketing. This may include combining personal information from third parties or public sources (such as Census data)
Direct marketing
We may send you marketing communications by email, SMS or other means where you have consented or where the law otherwise allows. Every marketing message includes a way to opt out. You can unsubscribe at any time using the link in the message or by contacting us at [email protected].
Disclosure of your information
We may disclose your personal information to:
- Our related venues and businesses within the Landers Pocket precinct
- Service providers who help us operate our business, such as booking, payment, IT, website, marketing and email providers
- Suppliers and third parties who provide services on our behalf, including coaching, tuition and club fitting
- Our professional advisers, insurers and auditors
- Government authorities, regulators or law enforcement where required or authorised by law
Some of our service providers may store or process information outside Australia, including on cloud servers. Where this happens, we take reasonable steps to make sure your information is handled in line with the Australian Privacy Principles.
We do not sell your personal information.
Photography and recording
Photos and video may be taken at Landers Pocket for marketing and social media. By entering the premises, you consent to being photographed or recorded. If you do not wish to be photographed, please let a staff member know.
Cookies
Our websites use cookies, which are small data files stored in your web browser. They help us understand how our sites are used, improve your experience and measure our advertising. Our websites and associated sites, including those you reach by clicking on our advertising, may store cookies on your browser. You can disable cookies in your browser settings, although some parts of our websites may not then work properly.
How we hold and secure your information
We hold personal information in hard copy and electronic form, and we use third-party information system providers who may store or access it. We may combine information we receive about you with other information we hold, including information from our partners or third parties.
We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. Our online booking services use Secure Sockets Layer (SSL) encryption to protect the information you send us. When we no longer need your personal information, we take reasonable steps to destroy or de-identify it.
Children
Our services are not directed at children under 18 without the involvement of a parent or guardian. Bookings for guests under 18 should be made by a parent, guardian or responsible adult.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us at [email protected]. We will deal with your request within a reasonable time. In some cases we may need to verify your identity before releasing information, and we may decline access where the law allows it, in which case we will explain why.
Complaints and contact
If you have a question or concern about your privacy, or how your personal information has been handled, please contact us:
Golf Central Pty Ltd, trading as Landers Pocket
40 The Circuit, Brisbane Airport QLD 4008
Phone: (07) 3087 7800
Email: [email protected]
We will respond to your query or complaint within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.